HUMAN RESOURCE MANAGEMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE OF PAPER PRODUCTS, PRINTING AND PUBLISHING FIRMS IN EBONYI STATE, NIGERIA
The study evaluated Human resource management practices and organizational performance of paper products, printing and publishing firms in Ebonyi state, Nigeria. The specific objectives of the study were to: examine the relationship between selective hiring and profitability of paper products, printing and publishing firms in Enugu State, Nigeria, evaluate the relationship between job security and customer satisfaction of paper products, printing and publishing firms in Enugu State, Nigeria and ascertain the relationship between training and output of paper products, printing and publishing firms in Enugu State, Nigeria. The actual population was one thousand, seven hundred and ten (1710) staff. The study sample size was three hundred and fourteen (314) using Freund and William’s formula at 5 percent error margin. A survey design was adopted for the study. Instrument used for data collection was the questionnaire and interviews. Pearson correlation (r) was used to test the hypotheses, determine the nature, and strength of the research variables. The findings indicated that there was positive significant relationship between selective hiring and profitability of paper products, printing and publishing firms in Enugu State, Nigeria r(95, n = 298) = .555 < 0.971, p>.05. There was positive significant relationship between job security and customer satisfaction of paper products, printing and publishing firms in Enugu State, Nigeria r(95, n = 298) = .157 < 0.740, p>.05.There was positive significant positive relationship between training and output of paper products, printing and publishing firms in Enugu State, Nigeria r(95, n = 298) = .570 < 0.860, p>.05. The study concluded that selective hiring; job security and training had positive significant relationship with the profitability, customer satisfaction and output of paper products, printing and publishing firms in Enugu State, Nigeria. The study recommended among others that Workers’ satisfaction with their job and job security should be vigorously pursued by management so as to elicit and sustain firm commitment and enhance performance of workers.