Workplace Flexibility and E-Payment Acceptance as Predictors of Engagement Behaviour among Employees of Online Financial Institution in Anambra State, Nigeria
Chiamaka O Joe-Akunne
Nnamdi Azikiwe University, Awka Nigeria
Ifenna Demian Ezeanya
Nnamdi Azikiwe University, Awka Nigeria
Alli O Bello
Nnamdi Azikiwe University, Awka Nigeria
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Keywords

workplace flexibility
e-payment acceptance
work engagement
online financial institutions

How to Cite

Joe-Akunne, C., Ezeanya, I., & Bello, A. (2024). Workplace Flexibility and E-Payment Acceptance as Predictors of Engagement Behaviour among Employees of Online Financial Institution in Anambra State, Nigeria. Nigerian Journal of Social Psychology, 7(1). Retrieved from https://nigerianjsp.com/index.php/NJSP/article/view/105
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Abstract

The study examined the role of workplace flexibility and e-payment acceptance as predictors of work engagement. The participants in this study were 200 staff of online financial institutions in Awka, Anambra state. They comprised 77 male students (38.5%) and 123 female students (61.5%). The age range is 17 to 53 years, with a mean age of 21.62 and a standard deviation of 2.16. Three instruments were used for the study, which include the Workplace Flexibility Scale, Technological Acceptance Scale and Employee Engagement Scale. A cross-sectional survey was used for the study, and multiple regression analysis was used for data analysis to test the hypotheses. The results indicated that work flexibility predicted employee engagement (β =.15, t = 2.12, p <.05). In contrast, e-payment acceptance did not predict employee engagement (β = .07, t = .98, p > .05). The findings of the study will have implications for employers who want to maximise employee engagement. The results will provide employers insight into the most effective ways to promote employee engagement through workplace flexibility and e-payment acceptance. The results may also spur further research into the interplay between technology, workplace flexibility, and employee engagement

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